An Important Message for Our Guests | Sedona Real Inn & Suites
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COVID-19 UPDATE

An Important Message for Our Guests

A Safety Message for Sedona Reãl Inn & Suites Guests

First and foremost, we hope you and your family are staying safe. Times like these bring us all together and give us perspective on what’s most important.

As the situation around the Coronavirus continues to evolve, we are closely following CDC updates and taking necessary precautions, including disinfecting surfaces in rooms and common areas, maintaining distance, and encouraging healthy habits.

We’re reaching out to share some reassurance and let you know the actions we’re taking to keep everyone healthy while minimizing business disruptions. Our #1 priority is the safety of our guests, staff, and community. Here are the actions we’re taking to promote health and safety of our guests and staff at Sedona Reãl:

No Contact Curbside Check-In

Simply pull your car up to the front doors, call our front desk at (928) 282-1414, and a team member will be right out to check you in curbside. Our lobby will be staffed from 6 AM – 10 PM. We will also have signage outside with information.

Room Cleaning and Safety

For the safety of our staff and guests, our housekeeping team is also taking care to disinfect high-touch places such as counters, door knobs, light switches, toilet handles and TV remotes. Our linens and towels are washed  at high temperatures to kill bacteria.

Check-Out by Phone

Give us a call from your room or cell to check-out. We’ll email you a receipt of your stay.

Grab-n-Go Breakfast

The US FDA has stated that there is no evidence of food or food packaging being associated with the spread of COVID-19. Therefore, we’re offering to-go breakfast meals that can be picked up from the dining area, included with your stay. Please call our front desk for details.

Fitness Room, Pool & Hot Tub, Pet & Family Park Open

While our lobby and indoor dining room are temporarily closed for the safety of our guests, our  exclusive gated half-acre pet and family park, pool and hot tub areas, and fitness center are open. We ask that guests apply the appropriate social distancing principles.

Sedona Parks & Trails Open

Currently many trails in Sedona remain open, offering ample open space and fresh air. Several shops and restaurants are also offering curbside and extended delivery services.

As of 05/13/20 the following trails are open:

– Baldwin Trail
– Bear/Doe Mountain Trails
– Boynton Trail
– Bullpen Trail
– Fay Canyon Trail
– Huckaby Trail
– Jim Thompson Trail
– Lake Mary
– Midgley Bridge Trail
– Peak View Parking Lot
– Stoneman Lake Overlook
– Yavapai Vista Trail

Cancellation Policy

We are temporarily waiving our cancellation fee. All reservations scheduled for arrival before May 30, 2020, can be changed or cancelled at no charge. If you have any questions, don’t hesitate to contact us.

We’re in this together, and as the situation evolves, we’ll continue to do everything we can to serve our guests and community. The entire Sedona Reãl family thanks you for your support, and we will continue to keep you informed.

 

Wishing you all good health and safety,

 

ROB HOLEMAN
General Manager
Sedona Reãl Inn & Suites